Warranties with Eastern Solar Cleaning & Maintenance.

Performance Warranty

A performance warranty guarantees that your solar panels will produce a certain percentage of their rated power output over a specified period, usually between 25 and 30 years. Most manufacturers guarantee around 90% production for the first 10 years and around 80% for up to 25 years. This covers you against panels degrading faster than expected and ensures you keep benefiting from strong energy output across the life of your system.

Product Warranty

Product warranties generally last 10 to 25 years and cover any defects in the physical components of your solar panels. If a panel is found to have a manufacturing defect within the warranty period, the manufacturer will typically repair or replace it. However, these warranties don’t cover damage from external factors like severe weather or incorrect installation, so it’s important to maintain and service your system regularly to avoid voiding your coverage.

Workmanship Warranty

This warranty covers issues that arise from the installer’s work, such as poor wiring or improper mounting. Duration varies, but many installers offer a workmanship warranty of 5 to 10 years. If any installation-related faults occur within that timeframe, you can claim repairs at little or no cost, depending on the installer’s policy.

Key Considerations for Solar Warranties

Warranty Terms and Conditions: Always read the fine print to understand exactly what’s covered.

Exclusions: Check for limitations relating to factors like severe weather, poor maintenance, or unauthorised modifications.

Manufacturer vs. Installer: Know who is responsible for each part of your system. Performance and product issues often go through the manufacturer, while workmanship claims go through the installer.

Australian Consumer Law: Your rights under Australian Consumer Law are additional to any warranties offered by manufacturers or installers, providing an extra layer of protection.

Insurance Options: Some companies offer insurance to guarantee coverage if a manufacturer or installer goes out of business.

The Warranty Claim Process

Warranty claims can feel overwhelming, which is why our team is here to assist you every step of the way. For a modest fee (waived if your system was installed by Eastern Solar), we handle your warranty claim, communicate with manufacturers and installers on your behalf, and coordinate any necessary repairs or replacements. This approach saves you time and removes the guesswork from dealing with technicalities.

Why Trust Eastern Solar Cleaning & Maintenance?

We’ve been committed to keeping solar systems efficient and trouble-free since 2009. With our team of licensed electricians and Clean Energy Council-accredited professionals, we pride ourselves on delivering a hassle-free experience. Whether it’s routine cleaning or navigating warranties, our goal is to help you get the most from your solar investment while minimising headaches.

Ready to Safeguard Your Solar Investment?

If you’re facing a warranty concern or simply want peace of mind for the future, get in touch with Eastern Solar Cleaning & Maintenance. Let our expertise and friendly, professional team guide you through the warranty process, ensuring your solar panels perform at their best for years to come.